Envisant’s Implementations Team is here to manage a smooth transition for you! Our services include:
New Card Program Launches
Processor & Core Processor Conversions
Technical and Product Updates
For each project, our team coordinates with all stakeholders involved to ensure a successful launch. We work closely with business partners like FIS and Fiserv and coordinate with your core processor, IT contact, and vendors as needed to advocate for your credit union’s goals for success.
Other ways we serve you include:
In-depth analysis of current programs with expert, personalized recommendations
We proactively manage your interests on an on-going basis, seeking to add new features like contactless, tokenization, and more!
Envisant's Portfolio Development Team partners closely with each credit union to analyze card data and develop a strategy for success.
We take the time to listen and fully understand your goals.
We help you create a personalized strategy with program features that work for you.
Our experts guide you along every step of the journey, providing program training and conducting research on your behalf.
We have a host of industry partners who can help enhance your service offerings.
Meet Our Partners
We design competitive rewards programs that foster member loyalty, helping your credit union-issued card become top of wallet for members. Our Rewards Program features customizable options including:
Cashback, gift cards (plastic and eGift), sweepstakes & reward catalogs, travel rewards
Split tender for travel and merchandise (cardholders to use your credit card to pay for a portion of their redemption in addition to points)
Merchant Funded Rewards: a full-service program that rewards your cardholders additional bonus points for shopping at select national, regional and local retailers.
Charity donations
Real Time Redemptions at the point of sale
And more!
Flexible scoring platform & administrative tools
Comprehensive reporting & marketing materials
Client support services & training
Cardholder website & 24x7 customer support
Risk management and profitability go hand-in-hand, and both are essential for your credit card program’s success. At Envisant, our team of experts look out for both your credit union’s interests and those of your members.
We not only help protect your credit union and cardholders from fraud risk, but we also provide compassionate Collections Services that safeguard profits while maintaining and strengthening member relationships.
Our dedicated Fraud Team works with more than 500 credit unions and multiple processors across a variety of platforms. We stay on top of the latest scam tactics as well the most up-to-date fraud protection products and strategies. We offer:
Profitability protection while managing and monitoring fraud
Industry experts that provide product matching services for risk management tools
Dedicated analyst for credit fraud monitoring
Ongoing data mining of authorization reports to identify fraudulent versus legitimate activity and alert credit unions.
Writing and recommending rules and strategies to protect your credit union and cardholder data
